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How to create a workplace where employees want to be

1. Viewpoint

John Ruskin

"In order that people may be happy in their work, these three things are needed: They must be fit for it, they must not do too much of it, and they must have a sense of success in it."

2. It's a fact

CEO Herb Kelleher helped to make Southwest Airlines a place where employees want to be. Indeed, the airline is voted consistently one of America’s most successful. Workers recently collected about $80,000 for a full-page newspaper ad thanking Kelleher ‘for being a friend, not just a boss’. Imagine it.

3. Don't forget

Do your share:

  • Be friendly and helpful to all staff.
  • Greet your staff each morning; say goodbye on the way out.
  • Share information and ideas with staff.
  • Explore shared interests - holidays, hobbies, sport, etc.
  • Make compliments.
  • Attend social events. …