How to deal with disruptive people at meetings
1. Quotable quote
"Disruptive behaviour in meetings is almost always a symptom of some defect in the organisational system that the meeting is designed to support. Leaders need to consider that every meeting is, in reality, an organ-isation development session, and they should facilitate it in ways that isolate problems for remedial action."
2. Smile & ponder
The boss scheduled the weekly staff meeting for 4.30 on Fridays. When one of the employees finally got up the nerve to ask why, she explained: ‘I’ll tell you why - I’ve learned that’s the only time when none of you seem to want to argue with me.’
3. Don't forget
If your staff are not adequately involved during a meeting in productive problem-solving and concensus-seeking, they are more likely to view the event as boring, unimportant, irrelevant, and manager-dominated - a situation which will cause some to be disinterested or disruptive. …
