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How to motivate employees

1. Quotable quote

Thomas Quick, The Managers Motivation Desk Book, John Wiley, NJ, 1985.

"Good managers don't motivate others. Motivation comes from within the individual. It is not something that one person does to another. What a manager must do is to find ways to enhance and reinforce the motivating forces within their employees. Employees who hear their bosses talking about motivating them may worry about being manipulated rather than motivated."

2. It's a fact

President Lincoln, when told that General Ulysses S. Grant had a drinking problem, and well aware that Grant was his only winning general, replied: ‘If I knew his brand, I’d send a barrel to the other generals.’

According to Peter Drucker, each of us is abundantly endowed with failings and weaknesses.

‘The effective executive is as hidebound as everyone else,’ says Drucker. ‘He differs, though, in that he is willing to ignore individual weaknesses, including his own, and focus instead on bringing out people’s strengths. He concentrates on what they can do, not what they can’t, as his criterion.’

Which is why, if you want to get the most out of your staff, you’ll need to know what motivates people.

3. Don't forget

Bob Nelson in The Power of One.

The Five-Is of motivation

  1. Interesting work. Not every aspect of a job can be interesting, but smart managers make sure that every job has interesting components.

  2. Information. Tell staff how the company makes money, how they’re doing at their jobs, and other information you can offer.

  3. Involvement. Let employees help make decisions. …