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How to give feedback
1. Research says
Research shows that effective feedback leads to increased employee performance. Feedback can help subordinates set and achieve goals. Adequate provision of feedback from a trusted superior also seems to be related to the level of communication satisfaction and workplace commitment felt by employees.
2. Don't forget
Four feedback tips…
- The more immediate the feedback, the better. Choose the shortest practical interval - daily if possible - but no longer than a week.
- Individual feedback is more effective than group feedback. If you can’t get data on each person’s performance, at least get data for the smallest possible group.
- Acknowledge group performance publicly, for example on notice boards. This increases reinforcement amongst members of the group and encourages positive remarks from outsiders.
- Resist the temptation to compare one performer with another.
3. Smile & ponder
During the writing of the musical 'Annie Get Your Gun', songwriter Irving Berlin met with the producers to discuss the show. Berlin said he’d come up with a song he thought might suit a particular spot and played it to them.
The producers told him it was great. In fact, they were ecstatic. …
