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How to avoid causing conflict
The Eight Essential Steps to Conflict Resolution by Dudley Weeks
Tarcher (1994)
The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home by Gary Harper
New Society Publishers (2004)
The Anatomy of Peace: Resolving the Heart of Conflict by
Berrett-Koehler Publishers (2008)
The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight by Tim Ursiny
Sourcebooks, Inc. (2003)
