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How to implement change

1. Quotable quote

Tom Payne in From the Inside Out: How to Create and Survive in a Culture of Change.

"Supervisors often face the task of helping their staffers accept changes over which they have little control. If employees can be convinced that they do have control, they'll feel less stressed and they'll allow themselves to adapt. They may even begin to believe in the changes, and their commitment will be reflected in increased productivity."

2. Here's an idea

To help your staff accept change, ask each of them to identify at least two benefits they’ll get as a result of the proposed change. Most will come up with more than two personal benefits once they start thinking about it. In this way they will realise that they each have a personal stake in the new initiative.

3. Don't forget

After John P. Kotter, Harvard Buisness Review, 1995.

With change, you may have trouble if you…

  • allow complacency. It’s hard to drive people out of their comfort zones and it can cause conflict.
  • fail to create a powerful guiding coalition. No one person can carry a major change. Teamwork is vital. …